I'm Bill Mehta the managing director of Quinton House & Quinton Gardens Nursing Home.
Aged 18 I began plying my trade in the market and later progressed into wholesale supply, over fourteen years I built my business into a thriving multi-national company supplying some of the largest food outlets in the country.
Though I had achieved relative success in the food processing industry, in 2011 I developed a desire do something more purposeful, that purpose became clear when I was offered the opportunity to purchase Quinton House Nursing Home, shortly after the unexpected passing of my mother, who was very dear to me, She was 68 years of age, she was largely the platform for all of my success, I can empathise with all family members who want their loved ones to have the most excellent care in there twilight years, my vision for Quinton House is built on creating a loving, homely atmosphere, I meticulously interview each staff member to make sure they share the same ideals. We offer a higher staff-to-resident ratio than most care homes, with 24-hour nursing.
When I purchased Quinton House Nursing Home, I set about raising the standards and developing the site to its maximum potential, in 2013 we opened Quinton Gardens Specialist Dementia Unit which is now home to 35 residents.
In four years the home has risen to become one of the - if not the - best in Warwickshire, picking up Industry Awards and being ranked in the top 20 most recommended homes in 2014 & 2015.
We are continually finding ways to improve the home and achieve our maximum potential.
When I left school, I decided to study travel and tourism at college, but after working in various areas of the industry, I soon discovered it wasn’t for me. I looked to change my career path and in 1999, I first met Bill and began working for him as an Administrator/Receptionist at his food processing company.
Bill trained and guided me to learn every role within the office, so it wasn’t long before he promoted me to Office Manager. I continued to grow under his leadership and added Human Resources Manager to my role. We implemented various systems to ensure the smooth running of the office, and I set up numerous spreadsheets to speed up the processing of orders and streamline the invoicing. I left the food business in 2006 and moved into construction, working as Human Resources Manager and Officer Manager with 20 office staff. My path crossed with Bill’s once again, as the company I worked for was contracted to build Quinton Gardens Nursing Home.
Despite no longer being employed by Bill, we remained in touch, and I helped to set up the administration and accounts systems within the home and started working at Quinton House on a part-time basis. I could see what Bill was trying to achieve – he wanted to be the best, most recommended home in Stratford-upon-Avon, and his person-centred approach encouraged me to work for him on a full-time basis. That was back in 2014, and I have been here full-time as Human Resources and Office Manager since.
I thoroughly enjoy this role and working at Quinton House and I have seen the difference excellent care can make first-hand; how a simple word or gesture can put an anxious person at ease. Our staff do a wonderful job, albeit demanding, and my role is to make sure our staff all have someone they can trust to help, listen to and guide them when they need it. As a management team, we are constantly looking for ways to improve this home, to make life a special, comfortable experience for our residents, and to help dispel the myths of what life is like in a care home.
I have been a qualified Nurse since 2008 having graduated from the University of Santo Tomas in the Philippines. I have worked at Quinton House for the entirety of my working life.
Quinton House management have supported me in continuing my professional development; I have participated in numerous training sessions in order to enhance my clinical competency. Quinton House has also supported me to complete courses such as; Leadership in Person Centred Care of Dementia and Leadership in Health and Social Care Management. These courses equipped me for joining the management team.
In 2014 I was promoted to become the Deputy Manager of Quinton Gardens Nursing Home, I have since undertaken many responsibilities such as; leading nurses and caring staff in the provision of holistic care to our residents, mentoring new additions to the team, managerial and administrative duties.
I personally believe the combination of compassion and competence work hand in hand in trying to provide the highest standard of nursing. I want to be able to look back after a long career knowing I made a difference to the residents that were placed under my care. I am fortunate that I am working at a nursing home which shares the same philosophy. hPerson centred care is provided by highly trained and caring staff who work hard to provide a home away from home to all of its residents and their families. I am grateful to be part of a strong management team working together to achieve excellence and quality care for all our residents.
I became a Registered General Nurse in 2009, and shortly after joined Quinton House Nursing Home, I have worked here under the previous management and now under Bill’s leadership. During the last six years I have had the privilege of seeing the home develop significantly. I have overseen the Care of countless residents, getting to know them aswell as their family members.
In 2014 I completed a Management and Leadership Level 4 course, and was promoted to Deputy Manager of Quinton House Nursing home, due to my proven leadership and success in developing and motivating other employees.
As a management team we work very closely to achieve the most excellent standards of care and are continuously pioneering new ways to improve the home, we emphasise person centred care to the extent that residents become like family members, we take time getting to know them on a personal basis, sharing memories of years gone by and trying to make their stay here memorable. I have worked here all my working life, and it’s become a second home.